Terms of Service

Last updated November 11, 2026

These terms are an agreement between you and NetSnap ("NetSnap", "we", "us"), for your use of netsnapreels.com and the highlight reels we make (the "Service"). By placing an order you agree to these terms, our Privacy Policy and our Refund Policy.

1. What the Service does

You upload game video clips, mark your player in each clip, and choose options such as music. Our software automatically builds a highlight reel: it freezes on the moment you mark, adds a spotlight and your player's details, and adds title and end cards and music. Reels are produced automatically; we don't review or edit them by hand.

2. Who can order

You must be 18 or older to place an order. If the player in the footage is under 18, you must be their parent or legal guardian, or have that person's permission.

3. Your footage and information

• You must have the right to upload every clip you send us. You confirm that you filmed it yourself, or that you have permission from whoever owns it (for example a club, a school or a streaming service), and that uploading it doesn't break anyone else's rights or any platform's rules.
• You keep ownership of your footage. You give us a limited permission to store and process it only to make, deliver and fix your reel, and for no other purpose.
• You're responsible for the accuracy of the details you enter (name, school, stats, contact details), which appear in the reel.
• Don't upload anything unlawful, sexually explicit, violent beyond normal play, or footage of people who haven't agreed to be filmed in a way they'd reasonably object to.

4. Your reel and the music

The finished reel is yours to use for personal and recruiting purposes, including posting it online and sending it to coaches. The music in reels is composed by NetSnap's own software and owned by us. We give you a free, permanent licence to use it as part of your reel. You may not extract the music to use on its own.

5. Price and payment

The price is shown before you pay ($45 per reel unless a different price or offer is shown). During our launch, the first 100 paid reels are offered at a reduced price; the price shown at checkout is the price you pay, and it's locked in when you start checkout. Payment is taken by our payment processor, Stripe; we never see or store your card details. Your reel starts building once payment is confirmed.

6. Delivery and storage

Most reels are ready within minutes, but times can vary. Your reel is available to view and download from its link for 30 days, after which it is deleted. Please download a copy to keep. Your raw clips are kept for 48 hours after your reel is ready, so you can fix and rebuild it, and are then deleted.

7. Refunds

See our Refund Policy.

8. Copyright complaints

If you believe a reel made with our Service uses your copyrighted work without permission, email [email protected] with: your contact details, a description of the work, the reel's link, a statement that you have a good-faith belief the use isn't authorised, and a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorised to act for them. We'll respond promptly and may remove the reel.

9. Acceptable use

Don't misuse the Service: no attempts to break, overload or reverse-engineer it, no automated ordering, and no use for anything unlawful. We may refuse or cancel an order that breaks these terms, with a refund where appropriate.

10. No guarantees about outcomes

We make reels to help players be seen, but we can't promise any recruiting result, scholarship or response from a coach. The Service is provided "as is". We work to keep it reliable but don't guarantee it will always be available or error-free.

11. Limit of liability

To the fullest extent the law allows, our total liability for any claim relating to the Service is limited to the amount you paid for the order concerned, and we aren't liable for indirect or consequential losses. Nothing in these terms limits rights you have that can't be limited by law.

12. Changes

We may update these terms. The version in force when you place an order applies to that order.

13. Contact

NetSnap. Email: [email protected]