Privacy Policy

Last updated November 11, 2026

This policy explains what information NetSnap collects when you use netsnapreels.com, why, and what we do with it. In short: we collect only what we need to make your reel, we delete your raw videos 48 hours after your reel is ready, and we never sell your information.

What we collect

• Order details you enter: the player's name, jersey number, position, graduation year, school, club, height, GPA, stats, and the contact email and phone number shown on the reel.
• Your videos and taps: the clips you upload and the point and moment you mark in each one.
• A photo, if you add one: used on the reel's title card, then deleted 48 hours after your reel is ready (same as your raw clips).
• Payment confirmation: Stripe handles your card. We receive confirmation that you paid and the email you gave Stripe, never your card number.
• Basic technical information: like any website, our hosting provider records standard connection data (such as IP address and browser type) to deliver and protect the site.

How we use it

Only to build, deliver and support your reel, to process your payment, and to keep the Service working and secure. We don't use your information for advertising profiles, and we don't sell or rent it to anyone.

How long we keep it

• Raw video clips: kept for 48 hours after your reel is ready, so you can fix mistakes and rebuild it, then deleted automatically. Clips you remove from a reel are deleted straight away. You can ask us to delete them sooner.
• Your reel and order details: deleted automatically after 30 days. Unpaid or abandoned orders are deleted after 2 days.
• Payment records: kept by Stripe as required for tax and accounting.

Who we share it with

Only the service providers needed to run NetSnap: Stripe (payments) and Cloudflare (secure connection to our site). If we add an email provider to send "your reel is ready" messages, it will receive only your email address and reel link. We may disclose information if the law requires it.

Your reel's link

Anyone with your reel's private link can watch it, so share it only with people you choose. It stops working when the reel is deleted.

Children's privacy

NetSnap is for parents, guardians and adult players. Orders must be placed by someone 18 or older. Reels often show young players, so a parent or guardian provides the player's details and footage, and chooses who the finished reel is shared with. We don't knowingly collect personal information directly from children under 13. If you believe a child has given us information without a parent's involvement, contact us and we'll delete it.

Your choices and rights

You can ask us at any time to see, correct or delete your information, or to delete your reel early, by emailing [email protected]. Depending on where you live, you may have additional rights under your state's privacy law; we'll honour those requests too.

Security

Your connection to our site is encrypted, card details never reach us, and files are deleted on the schedule above. No system is perfectly secure, but we keep what we hold to a minimum.

Changes and contact

We'll post any changes here with a new date. Questions: [email protected].